Toyota's President, Akio Toyoda, has now testified and apologised to the US Congress for all the faults in Toyota cars which have necessitated record recalls (being dragged before the Congress was almost a humiliation in the eyes of the Japanese public). He gave a tearful apology to his US-based staff (in Japan, tears mean both sincerity and forgiveness). He even went to China and made an apology, with a deep bow, which until then he had not made during this affair. He has of course promised to rectify all the many problems.
But, how is Toyota really faring? Not so well, methinks. This is no longer a normal case of a carmaker with isolated problems. What we see is that the "Toyota Way" now has deep systemic failures.